FAQ's

General

i Do you ship internationally? ⌄

Yes. Kiddla currently focuses on shipping to the United States, Canada and the United Kingdom.

i Can I change my shipping address? ⌄

If your order has not shipped yet, contact us as soon as possible with the correct address and order information.

i How can I track my order? ⌄

Once your order ships, you will receive a tracking number by email. You can use it to follow your package status.

Products

i Are your toys safe for babies and toddlers? ⌄

Kiddla products are selected with child-friendly play in mind. Please always check the product page for age recommendations and supervise play when needed.

i What is the minimum age for your toys? ⌄

Age recommendations vary by product. You can find the suggested age range on each product page.

i How do I clean and maintain Kiddla products? ⌄

Cleaning instructions vary by item. Most toys can be wiped with a soft damp cloth and mild soap. Please check each product's care guidance.

Shipping & Returns

i How long does shipping take? ⌄

Shipping time depends on your location and the shipping method available at checkout. You will receive tracking once your order ships.

i What is your return policy? ⌄

We offer a 30-day return window for eligible items. Products should be unused and in their original packaging.

i Do you offer exchanges? ⌄

If your item arrives damaged or defective, contact our support team and we will help arrange a solution.